Terms & Conditions

At BCLOWD INTELLIGENCE, S.L., we are committed to ensuring that your personal data is protected and not used for purposes other than those indicated in this Privacy Policy. For this reason, in this section, we inform users and interested parties about everything related to the processing of their personal data, thus complying with the data protection regulations applicable in our country: the General Data Protection Regulation (EU) 2016/679 of 27 April on the protection of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter, "GDPR") and the Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights (hereinafter, "LOPDGDD").

This Privacy Policy is applicable to data processing carried out by BCLOWD INTELLIGENCE, S.L. through this website: www.bmatched.ai (hereinafter, the "Website") and/or those indicated. We recommend that you read it carefully before using this Website or providing your data through it. You can consult us about any questions regarding this through the email: hello@bclowd.com

TABLE OF CONTENTS

In this Policy, you will find all the information related to the processing of your personal data and the rights you can exercise to maintain control over them. In this sense, you will find information about:

• Who is responsible for the processing of your data.
• What requirements you must meet to provide us with your personal data.
• What data processing we carry out through the Website and what are its main characteristics, explaining to you:
  • What data we collect and the means of collecting it.
  • For what purposes we collect the data we request from you.
  • What is the legal basis for its processing.
  • How long we keep it.
  • To whom your data is disclosed.
  • Existence of international transfers of your data.
• What are your rights and how you can exercise them.
• How we protect your personal information.
• Modifications to this policy.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

Your personal data will be processed by the company BCLOWD INTELLIGENCE, S.L. ("BCLOWD"), with Tax ID B56872757 and whose contact details are as follows:

• Address: Sant Cugat Business Park, Av. Vía Augusta, 15-25, Sant Cugat del Vallés, 08174 Barcelona
• Contact Email: hello@bclowd.com

WHAT REQUIREMENTS MUST YOU MEET TO PROVIDE US WITH YOUR PERSONAL DATA?

2.1. Minimum Age. To provide us with your personal data, you must be at least 14 years old and/or have sufficient legal capacity to use this Website. However, our services are aimed at adults, so you must be 18 years old to hire them.

2.2. Truthfulness. When you provide us with your data to use our services, you guarantee that the data and information provided are real, true, updated, and belong to you and not to third parties.

Additionally, you must notify us of any modification that occurs in the data provided, being responsible at all times for the truthfulness and accuracy of the data supplied at each moment.

2.3. Age and Truthfulness Control. At BCLOWD, we reserve the right to verify your age and identification information at any time if necessary, even requiring an official document or equivalent procedure and, in case of fraud detection or suspicion that you are under the indicated age, to delete, temporarily disable, and/or cancel your account.

WHAT DATA PROCESSING DO WE CARRY OUT THROUGH THE WEBSITE AND WHAT ARE ITS MAIN CHARACTERISTICS?

Below, we explain how we process your personal information and provide you, in detail, all the relevant information related to your privacy:

3.1. When you contact us through our channels (contact form or email):

• Means of Collecting Data: Contact forms and sending emails to the address hello@bclowd.com or other electronic addresses of BCLOWD.
• Data Collected: Identifying and contact information. We collect your identifying data (name and surname), email address, and the company you work for, as well as any other information you voluntarily include in the communications you send us.
• We may request additional information if necessary to fulfill your request or requirement.
• Purposes of Processing Your Personal Data:
  • To Answer Your Requests. The main purpose of processing these data will be to answer your requests, solve your doubts, and/or provide the required information, as well as, if applicable, follow up on your requests.
  • Improving Customer Service. All the information derived from doubts, queries, and advice offered to interested parties, as well as the way in which requests are resolved, allows us to know how we provide our customer service, enabling us to improve its quality.
  • Likewise, all the information collected, once the indicated retention time has ended, is anonymized and used to analyze the most frequent questions through chat and automate the most common ones, prepare FAQs, or be kept for statistical purposes to develop commercial strategies.
• Legal Basis for Processing Your Data:
  • Consent. The data provided for the above purposes will be processed based on your consent, granted when you voluntarily contact us through the means made available to you to request information or make a request.
  • Legitimate Interest. All information collected by the customer service department will be processed for statistical purposes, which will serve us to improve the quality of the customer service provided. You can request more information about the weighting of our legitimate interests by contacting us at hello@bclowd.com.
• The information you must provide compulsorily will be indicated with an asterisk or in a similar way. Without this information, it would not be possible to attend to your queries or requests.
• Retention Period: We will process all your personal information for the time it takes to process your requests and, if necessary, to follow up on them. Once this period has ended, BCLOWD will keep the information blocked for the periods provided for in the legislation to address possible responsibilities and to demonstrate compliance with our obligations. From this moment on, BCLOWD will only process the information anonymously, so it will not be possible to link the statistical information with the specific users to whom it refers.
• Disclosure of Your Personal Information: We do not make any additional disclosure to carry out this processing other than those indicated, in general, in point 4. In this sense, some channels through which you can contact us are managed by service providers who act as Data Processors. You will find more information on how these service providers act in point 4 mentioned below.

3.2. When you subscribe to our newsletter and other commercial communications:

• Means of Collecting Data: Subscription form to the newsletter; subscription box to the newsletter or receipt of commercial information in the contact form.
• Data Collected: Identifying and contact data. For sending commercial information electronically, we use the identifying data (name) and the contact data you include in the corresponding form for subscription to our commercial communications.
• Purposes of Processing Your Personal Data: Sending publications and commercial communications related to our products/services. We can send you, through electronic means, our newsletter and other commercial communications related to our products and services.
• Legal Basis for Processing Your Data:
  • Consent requested at the time of subscription in the specific form or by marking a corresponding box in the contact form.
• You can unsubscribe from these commercial communications at any time through the mechanism indicated in each email or by expressing your desire to unsubscribe by sending an email to hello@bclowd.com.
• Retention Period: The information will be kept for the time you are subscribed to our distribution list for this type of information and, once you unsubscribe, it will be blocked for the legal periods provided to address possible responsibilities and demonstrate compliance with our obligations.
• Disclosure of Your Personal Information: There are no specific transfers of your personal data to fulfill the purpose indicated in this section. However, we may resort to the services of mail marketing service providers or other advertising and marketing service providers, who will have limited access to the data and will be bound by a duty of confidentiality (for more information on how our service providers act, see point 4).

3.3. Navigation on the Website (Cookies):

On this Website, we use cookies or other tracking and tracing tools to collect information about the use that users make of the Website.

For more information about the processing we carry out through these tracking tools, visit our Cookie Policy.

3.4. BCLOWD Profiles on Social Networks:

BCLOWD has a profile on the main social networks, such as LinkedIn.

When you become a follower of any of our pages on social networks, the treatment of the data will be governed by the terms of use, privacy policies, and access regulations that belong to the corresponding social network and previously accepted by the user.

BCLOWD, in this sense, will process your data for the purposes of properly managing its presence on the social network, informing you of activities, products, or services, as well as for any other purpose that the regulations of the social networks allow.

Keep in mind that we have no influence over the information that the social network collects or how it processes it, so we recommend that you stay informed of the purpose and scope of the collection of information that is carried out through these social networks.

TO WHOM DO WE DISCLOSE YOUR PERSONAL INFORMATION?

Generally, at BCLOWD, we will not communicate your data to third parties. However, in addition to the transfers that we specifically indicate to you in the section where we explain the characteristics of the different operations (point 3), we inform you of the communications that we can make in general, and that affect all the previous processing and their legal basis.

i. Essential Service Providers to execute the service we offer you (for example, hosting companies). However, these entities have signed the corresponding confidentiality agreements and will only process your data according to our instructions, not being able to use them for their own purposes or apart from the service they provide us.

ii. Public Bodies. We may disclose to the competent public authorities the data and any other information that is in our possession or that is accessible through our systems when there is a legal obligation to do so, as well as when required, for example, when the purpose is to prevent or prosecute abuses of the services or fraudulent activities through our Website. In these cases, the personal data you provide us will be kept and made available to the administrative or judicial authorities.

iii. In Case of a Corporate Operation: In the event of a merger, acquisition, sale of all or part of its assets, or any other type of corporate operation involving a third party, we may share, disclose, or transfer the data of the users to the successor entity (even during the pre-operation phase).

iv. To Third Parties After Aggregation or Anonymization: We may disclose or use aggregated or anonymized data (i.e., which cannot be linked to an identified or identifiable natural person) for any purpose.

v. To Third Parties with the Consent of the User or Another Legal Basis: In case we want to share data with third parties outside the scope of this Privacy Policy, your consent will be requested in any case, or you will be informed about it and its legal basis.

Also, we inform you that this Privacy Policy only refers to the collection, processing, and use of information (relating to personal data) by us through the interaction you perform with our Website. Access to third-party websites that you may access through links from the Website have their own privacy policies over which we have no control. Therefore, before providing them with any personal information, we recommend that you inform yourself about their Privacy Policies.

ARE YOUR PERSONAL DATA TRANSFERRED TO THIRD COUNTRIES OUTSIDE THE EUROPEAN ECONOMIC AREA?

Some of our service providers are located in countries outside the European Economic Area ("EEA").

The location of these companies outside the EEA implies the existence of an international transfer of your personal data, which could imply a lower degree of protection than that provided in European regulations.

However, at BCLOWD, we have applied measures so that such transfers do not lead to a lower degree of protection of your personal data.

In this sense, service providers located outside the EEA have a valid mechanism to carry out international transfers: (i) they have signed the corresponding standard contractual clauses approved by the European Commission ("SCC"), an agreement signed between both entities by which the non-EU company guarantees that it applies European data protection standards or, (ii) when they are American companies, alternatively to the SCC, they can be certified by the new Adequacy Decision for the EU-US Data Privacy Framework (Data Privacy Framework or DPF).

Therefore, the use of these providers does not lead to a lower degree of protection of your personal data than the use of providers located in the EEA.

You can consult the content of the SCC and the Adequacy Decision for the EU-US Data Privacy Framework at the following links:

• Standard Contractual Clauses
• EU-US Data Privacy Framework

Below, we indicate the international transfers that we carry out from BCLOWD:

HubSpot, Inc. is a company located in the United States that utilizes the Data Privacy Framework as its transfer mechanism. Microsoft Corporation, also based in the United States, uses the Data Privacy Framework for data transfers. Similarly, Webflow is a United States company that employs the Data Privacy Framework as its transfer mechanism.

WHAT RIGHTS CAN YOU EXERCISE AS AN INTERESTED PARTY?

You can exercise the rights that the law guarantees you in relation to the processing of your personal data by contacting us through the email hello@bclowd.com.

Any request for rights that we receive will be resolved as soon as possible and, in any case, within the maximum period established by the legislation from the time we receive it. In some cases, it will be necessary to request a copy of your identity document or other identifying document if necessary to verify your identity.

The rights that correspond to you as an interested party are the following:

i. Right to Withdraw the Consent Granted

You can revoke your consent in relation to all the processing based on it at any time. However, the withdrawal of consent will not affect the legality of the processing based on the consent prior to its withdrawal.

ii. Right of Access

You have the right to know what data is being processed, if applicable, and if so, obtain a copy of them, as well as to obtain information related to:

• The origin and recipients of the data;
• The purposes for which they are processed;
• If there is an automated decision-making process, including profiling;
• The data retention period; and
• The rights provided by the regulation.

iii. Right to Rectification

You have the right to have your personal data rectified or completed when they are incomplete.

iv. Right to Erasure

You have the right to request the erasure of your personal data if they are no longer necessary for the purpose for which they were collected or, where applicable, if we are no longer authorized to process them.

v. Right to Data Portability

You have the right to request the portability of the data in the case of the processing of your data that is based on your consent or the execution of a contract, provided that the processing has been carried out by automated means. In the case of exercising this right, you will receive your personal data in a structured, commonly used, and machine-readable format. However, you can also request, when possible, that your data be transmitted directly to another company.

vi. Right to Restriction of Processing of Your Personal Data

You have the right to restrict the processing of your data in the following cases:

a) When you have requested the rectification of your personal data during the period in which we verify their accuracy.

b) When you consider that we are not authorized to process your data. In that case, you can ask us to limit their use instead of requesting their erasure.

c) When you consider that it is no longer necessary for us to continue processing your data and you want us to keep them for the purposes of exercising or defending claims.

d) In cases where there is processing based on our legitimate interest and you have exercised your right to object to it, you can ask us to limit the use of your data during the verification of the prevalence of such interests with respect to yours.

vii. Right to Object

You have the right to object at any time to the processing of your personal data based on our legitimate interest, including profiling.

Unsubscribing from Commercial Communications: Remember that at any time you can object to the receipt of this type of communications by sending us an email to hello@bclowd.com. You can also opt out of this service by following the instructions indicated at the bottom of each of the electronic communications we send you.

viii. Right to Lodge a Complaint with a Supervisory Authority

Remember that, at any time, and in case you consider that we have violated your right to the protection of your data, you can address your complaint to the corresponding Supervisory Authority, in the case of Spain, the Spanish Data Protection Agency (www.aepd.es).

HOW DO WE GUARANTEE THE CONFIDENTIALITY OF YOUR INFORMATION?

The security of your personal data is a priority for us. Therefore, BCLOWD has implemented all the necessary security measures to ensure effective use and processing of the personal data provided by the user, safeguarding the privacy, confidentiality, and integrity of the same, and making use of the necessary technical means to avoid the alteration, loss, unauthorized access, or processing of your data, according to the state of technology at each moment.

Consequently, we comply with the recommended security standards to protect them. However, it is impossible to fully guarantee their security due to the very nature of the internet and because there may be malicious actions by third parties outside our control.

We commit to acting quickly and diligently in case the security of the data is compromised or threatened, and to inform you about it if it is relevant.

MODIFICATIONS TO THIS POLICY

At BCLOWD, we may modify the content of the privacy policy at any time, especially when there are legislative, jurisprudential, or interpretation modifications by the competent authorities that affect the data processing carried out by BCLOWD through this Website. Any new version of this Privacy Policy will come into effect on the effective date published.

Therefore, we recommend that you periodically review this Privacy Policy to be informed of how your personal data is treated and protected, as well as the rights that assist you.

This Privacy Policy was created on 7 February 2024.